Contacting Us

To contact us about any of our products, delivery times, an existing order, personalisation options or for any other reason please email at sales@framemyname.co.uk or phone us on 0141 226 3392

Lines are open from 9.30am - 4.30pm, Monday to Friday.

Please ensure you have your order reference number ready when contacting us about an existing order.

Returns, Refunds & Missing Orders

Our personalised gifts are non-returnable. Please ensure all personalisation details are correct before placing your order. Click here to view our full returns & refunds policy.

If you have not received your order within 10 working days please click here for details on what to do next.