How do I send my photographs?

Images should be sent after the order has been placed. You will be sent an order confirmation email. The images should be attached to the confirmation email and forwarded to sales@framemyname.co.uk this will allow us to track your order with the reference number.

 

IMPORTANT: Advice on Image Quality & File Size

We cannot reproduce copyrighted images.

All images should be emailed to us as good quality, high resolution JPG files.

Files should be at least 150dpi (but preferably 300dpi where possible) and have a file size of at least 1.5mb - 3mb

If you are taking the photo on a digital camera then the highest quality settings should be used.

When sending images from a hotmail email account occasionally the images are automatically compressed to make a smaller file size - if this happens we will contact you and ask for you to send 1 image per email.

Photos taken on a mobile phone camera are not suitable.

 

Please ensure photographs:

• are well lit - this is very important to get the best out of your image
• do not have large shadowy or dark areas
• do not appear dull
• are not blurred or out-of-focus
• are not cropped too close in on the subject, we need some background in the photograph to get the best layout possible
• dont worry about red eye - we will fix this
• avoid taking images against dark backgrounds - from experience we find light, colourful backgrounds work and look the best

If the image is not of suitable quality or layout we will contact you and ask you to supply a new image.