STANDARD DELIVERY

We aim to deliver orders within 7 working days of placing your order*.

Once your order has been dispatched a shipping confirmation email will be sent to the email address you provided when placing your order. Please keep an eye on your junk mail folder for this email.


* Working days are defined as Monday to Friday (exc bank holidays)
* Orders are dispatched with Royal Mail or Parcelforce. 
* Any times given are a guide only. We aim to dispatch orders as soon as possible but as they are personalised it may take longer than the times given above during busier periods.
* If you make any changes to your order after it has been placed the dispatch time will be increased
* Any orders for a Little Friends printed frame showing as 'out of stock' will be dispatched once the printed frame becomes available.

EXPRESS DELIVERY (not currently available)

Your order will be delivered 1-2 working days after placing your order using Royal Mail's 24 hour service*. 
Available for UK orders only.



REP. OF IRELAND

Orders are dispatched within 7 working days.
Delivery to Rep. of Ireland is normally from 5-14 working days after dispatch but may take longer.
Please allow 20 working days from date of dispatch for your order to be delivered before contacting us about a missing order. 


FREE DELIVERY

Free UK standard delivery is available on orders over £40. The free delivery option will appear at the checkout on eligible orders and must be selected when ordering for it to apply. Orders are dispatched within 5-8 working days. Applies to UK orders only. 


BANK & LOCAL HOLIDAYS 2020

The dispatch times above do not include any public or local holidays. Our office will be closed on the following dates during 2020: 1st & 2nd January, Friday 10th April (Good Friday), Monday 13th April (Easter Monday), Friday 8th May (VE Day), Monday 25th May, Monday 20th July (Glasgow Fair) and Monday 28th September.

We will close for Christmas on 23rd December 2020.


* These delivery times were revised on 20/03/2020.