Personalised Gifts & Cards
Personalised gifts for the whole family

Delivery Times

 

STANDARD DELIVERY -  from £2.95

Orders placed as standard delivery are generally dispatched in 6-10 working days. Delivery is from 2-4 working days after dispatch. For quicker delivery of your order please upgrade to our express delivery option.

We try where possible to have orders dispatched as soon as we can however dispatch timescales are given as a guide only and it may take longer for dispatch during busier periods e.g. during a promotional offer or after a local or bank holiday. 

Orders are sent with Royal Mail or Parcelforce.

Exceptions

Standard delivery applies to most products with the exception of:

• 3D Box Frame Prints
• Sparkle Name Prints
• Perspective Name Prints
• Acrylic & Wooden Blocks
• Keepsake Boxes
• Foamboard Door Signs
• Wooden Door Hangers
• Wooden Wine Boxes 

These products take longer to produce and will be dispatched within 15 working days of your order being placed. Delivery is 3-4 working days after dispatch. 

Christmas Eve boxes & Santa Treat Boards

Our Christmas Eve boxes are available on a pre-order basis and will be dispatched from mid-October throughout November and December. Any order placed containing a Christmas box or Santa Treat Board will be dispatched together as one shipment based on these timescales and not as standard delivery.

EXPRESS DELIVERY - £5.99

Express delivery orders are dispatched within 2 working days (on orders placed before 10am Mon-Fri). Delivery is 2 working days after dispatch. Available for UK delivery only. This is not a next day delivery service.

Applies to most products - see below for exceptions. 

Please note: orders for any of our sparkle or 3D box frame prints, door signs, acrylic blocks, wooden blocks, santa boards, christmas boxes or keepsake boxes ordered as Express Delivery will be dispatched as Express 48 hour within 5 working days. Delivery is 2 working days after dispatch. Available for UK delivery only.

REP. OF IRELAND - from £3.95

Orders are dispatched within our standard dispatch times (see standard delivery section above). Delivery to Rep. of Ireland is normally from 5-14 working days after dispatch but may take longer. Please allow 20 working days from date of dispatch for your order to be delivered before contacting us about a missing order. 


FREE DELIVERY (special promotions)

Free UK standard delivery is available on selected special promotions and will be advertised on site when available. The free delivery option will appear at the checkout on eligible orders and must be selected when ordering for it to apply. Applies to UK orders only. 

 

BANK & LOCAL HOLIDAYS 2018

The dispatch times above do not include any public or local holidays. Our office will be closed on the following dates during 2018 - Monday 7th May, Monday 28th May, Monday 16th July, Monday 24th September and from Friday 21st December until January.