We are open for business and aim to dispatch orders in 1-3 working days.

STANDARD DELIVERY - Little Friends name prints


We aim to dispatch your order within 1-2 working days*.

Once your order has been dispatched a shipping confirmation email will be sent to the email address you provided when placing your order. 

Please keep an eye on your junk mail folder for this email. 

All orders are dispatched with Royal Mail. Delivery is normally 2-5 working days after we dispatch your order* 
If Royal Mail needs to deliver a parcel that won’t fit through your letterbox, the postman will place the item at your door and will step aside to a safe distance to allow you to retrieve the parcel. 


* Due to the current situation in the UK some areas are experiencing a reduction in service levels with Royal Mail and this may cause a slight delay with delivery. We ask that you please allow 10 working days for delivery from your dispatch date.
* Working days are defined as Monday to Friday (exc bank holidays)

* Orders are dispatched with Royal Mail.

* Any times given are a guide only. We aim to dispatch orders as soon as possible.

* If you make any changes to your order after it has been placed the dispatch time may be increased


Out of Stock Items:
The majority of our Little Friends range are available for dispatch within 1-2 working days. 
Any other products marked on-page as "dispatched in up to 12 weeks", "sold out" or "out of stock" will be dispatched once the UK lockdown period has ended. This may be earlier than the 12 weeks stated on the product page.
Any order for multiple items including an out of stock item will be dispatched together once all products in the order are available.

REP. OF IRELAND

Delivery to Rep. of Ireland is normally from 5-14 working days after dispatch but may take longer. 
Please allow 20 working days from the date of dispatch for your order to be delivered before contacting us about a missing order.


FREE DELIVERY

Free UK standard delivery is available on orders over £40. The free delivery option will appear at the checkout on eligible orders and must be selected when ordering for it to apply. Orders are dispatched within 5-8 working days. Applies to UK orders only. 


BANK & LOCAL HOLIDAYS 2020

The dispatch times above do not include any public or local holidays. Our office will be closed on the following dates during 2020: 1st & 2nd January, Friday 10th April (Good Friday), Monday 13th April (Easter Monday), Friday 8th May (VE Day), Monday 25th May, Monday 20th July (Glasgow Fair) and Monday 28th September. We will close for Christmas on 23rd December 2020.




* These delivery times were revised on 10/04/2020.