Image Quality and File Size
All photos are printed on non-glossy cardstock
All images should be good quality, high resolution JPG files. Files should be at least 150dpi and have a minimum file size of 1-2 megabytes.
If you are taking the photo on a digital camera then the highest quality settings should be used.
Photographs taken on a mobile phone camera less than 8.1megapixel are not suitable.
Please ensure all photographs:
- are well lit
- do not have large shadowy or dark areas
- do not appear dull or grainy
- are not blurred or out-of-focus
- are not cropped too close in on the subject
Sending us Your Photos
If you have placed an order for personalised cards online and have chosen for our designers to create the card for you then you will need to supply us with your images.
You will receive an automatic email confirming your order when payment is made.
Please email us your photographs by reply attached to your Frame My Name Order Confirmation - this will allow us to track your photographs with your order reference number.
Please do not resize or crop your photographs before sending them to us - we will resize and crop them to best suit the layout of your chosen design.
Junk Mail Filter - some customers have had our confirmation emails classified by their email account as 'junk' - if you don't reveive your automatic confirmation within 2 hours of placing your order please check your junk mail folder. If it is not in your junk mail/spam folder then please contact us.