Delivery Information

Delivery Times

STANDARD DELIVERY

Little Friends name prints
Orders are usually dispatched in 2 working days.
Delivery is with Royal Mail 48 hour (non-tracked) and is from 2 working days after dispatch*.

Birthday Cards
Orders are usually dispatched in 1-2 working days.
Delivery is with Royal Mail 2nd class (non-tracked) and is from 2 working days after dispatch*.


Everything Else:
Orders are usually dispatched in 2-5 working days (depending on the product) and are sent with Royal Mail.
Delivery is from 2 working days after dispatch*.
This includes keepsake boxes, ceramics, name bunting and door signs.


Dispatch and delivery times are given as an estimate only and may take longer during busier periods.
Working days are defined as Monday to Friday (exc bank holidays)
Changes made to an order after it is placed may extend the dispatch time.


*Covid-19 and Royal Mail

Due to the ongoing Covid-19 situation, Royal Mail are experiencing a reduction in service levels and this is causing a delay with some deliveries. Most orders arrive within a few days of dispatch but occasionally orders can be delayed by around 10 working days. Please contact us if your order hasn't arrived by the 10th working day after dispatch. We will then look into this for you. We have to allow 10 working days from dispatch before an order can be classed as missing and resent.

Thank you for your patience.


Delivery Address and Postcode

Please ensure the delivery address and postcode are correct and complete including the postcode and any house or flat numbers when placing your order. 




REPUBLIC OF IRELAND & INTERNATIONAL DELIVERY

Not currently available.


FREE DELIVERY

Free UK standard delivery is available on orders over £40. The free delivery option will appear at the checkout on eligible orders and must be selected when ordering for it to apply. Applies to UK orders only. 


BANK & LOCAL HOLIDAYS

The dispatch times above do not include any public or local holidays. We will be closed on the following dates during 2021: 1st & 2nd January, 2nd April (Good Friday), 5th April (Easter Monday), 3rd May, 31st May, 19th July (Glasgow Fair) and 27th September (Glasgow local holiday). 

We will close for Christmas & New Year on 23rd December 2021 and reopen on 5th January 2022.





* These delivery times were revised on 22/09/21