Delivery Information

Delivery Times

Standard Delivery - Royal Mail.

Express Dispatch orders are usually dispatched in 1-2 working days with Royal Mail.

Standard Dispatch orders are usually dispatched in 5+ working days with Royal Mail.

Delivery is normally 2-3 working days after dispatch*.


* Dispatch and delivery times are given as an estimate only and may take longer.
* Most orders are delivered in 2-3 days. However, due to an exceptionally high volume of orders being processed by Royal Mail and a reduction in their service levels due to Covid safety measures at their sorting offices please allow 10 working days for delivery after dispatch.
* Working days are defined as Monday to Friday (exc bank holidays)
* Changes made to an order after it is placed may extend the dispatch time.


Delivery Address and Postcode

Please ensure the delivery address and postcode are correct and complete including the postcode and any house or flat numbers when placing your order. 

Covid-19 and Royal Mail

Due to the ongoing Covid-19 situation, Royal Mail are experiencing a reduction in service levels and this is causing a delay with some deliveries. Most orders arrive within a few days of dispatch but occasionally orders can be delayed by around 10 working days. Please contact us if your order hasn't arrived by the 10th working day after dispatch. We will then look into this for you. We have to allow 15 working days from dispatch before an order can be classed as missing and resent.

Thank you for your patience.



REPUBLIC OF IRELAND & INTERNATIONAL DELIVERY

Not currently available.


FREE DELIVERY

Free UK standard delivery is available on orders over £40. The free delivery option will appear at the checkout on eligible orders and must be selected when ordering for it to apply. Applies to UK orders only. 


BANK & LOCAL HOLIDAYS

The dispatch times above do not include any public or local holidays. We will be closed on the following dates during 2021: 1st & 2nd January, 2nd April (Good Friday), 5th April (Easter Monday), 3rd May, 31st May, 19th July (Glasgow Fair) and 27th September (Glasgow local holiday). 

We will close for Christmas & New Year on 23rd December 2021 and reopen on 5th January 2022.





* These delivery times were revised on 01/01/21