FAQs

Personalised Name Prints

Can the name prints be designed for any name?

Yes, we can design our name prints for any name up to 13 characters in length

Can the name prints have additional personalisation?

Yes, our name prints can have additional personalisation such as the child's date/weight/time of birth, christening date and a special message.

What is the size of the name prints?

Our name prints vary in size. The size is shown on the product page for each item.

Can the name prints be supplied unframed?

Our name prints are only available with a frame.

Can I buy the frame separately?

If you have previously purchased one of our name prints and would now like to buy the frame on its own please email us at sales@framemyname.co.uk to see if this is possible.


Shipping and Handling

What are your delivery options and prices?

We deliver via Royal Mail and by courier. Delivery options and prices are shown on the product page for each item.

Do you ship internationally?

We currently only ship within the UK.


Payment Methods

What payment cards/methods do you accept?

We can accept payments by Visa & Mastercard Debit/Credit cards and by PayPal.


General Questions

Where can I leave/read customer reviews?

There is an option to add a review of our products on each product page.

How do I contact customer service?

Our customer support team is available via email at sales@framemyname.co.uk 

Where is Frame My Name based?

We are based in Glasgow.